1. Can I pay using a payment plan?
Yes! We offer payment plans to fit your needs! Our standard payment plan is a non-refundable deposit at the time of booking, then the balance is due either 2 or 3 months prior to the retreat, depending on the retreat location and venue. If you would like to request a custom payment plan with additional installments, please contact us and we will discuss the options, based on your situation and how close to the retreat it is at that time.
2. How do I make changes to my registration personal information?
You can make changes to the answers you provided in the personal information registration form, such as dietary preferences, emergency contact, and any other personal information, by following the instructions here.
3. How do I pay my balance due?
You can pay your balance due or next installment by following the instructions here.
4. How do I sign up for a massage after I've booked the trip?
If massage sign up is offered through Body Flows (this will be included on the retreat information page), you can sign up for a massage by following the instructions here. Your massage will be scheduled on the Saturday afternoon during the free time. You can specify in your registration form if you would prefer a male or female therapist or no preference. For retreats that have onsite therapists, you will usually call the retreat center beforehand to schedule your massage. More information regarding massage sign up and payment for each retreat is included on the specific retreat information page on our website.
5. Are yoga mats provided?
Some of our venues provide yoga mats, while other venues do not and you need to bring your own. Please review the What To Bring section on the specific retreat page for information about whether or not yoga mats are available at the retreat center.
6. Can I pay for the whole room and squeeze additional people into the room, by sharing beds?
No. We are sorry this is not permitted. All prices displayed on our website are per person, not per room. It is not possible to add additional people in a room due to max number of people permitted by the venue and permitted for meals and yoga.
7. Can I switch to a different room package (single, double, triple, quadruple etc) after I've booked?
We can switch you to a higher cost room package, subject to availability. We can only switch you to a lower cost room package if you have a friend signing up and would like to share with your friend, e.g. you originally signed up for single occupancy and now your friend wants to join you so we can switch you to double occupancy once your friend signs up and you will share with your friend. This is of course subject to availability.
8. Can I sign up for a shared double, triple or quadruple room if I'm traveling alone?
Yes. We will match you up with other traveler(s) of the same sex.
9. Are shared rooms single sex or shared male/female?
All shared rooms are single sex unless you are signing up with a friend or multiple friends and filling the room. So if you sign up for a quadruple, triple or double occupancy spot, and there is no-one else of the same sex at the retreat, you may be asked to upgrade to a single occupancy rate. If there is only one other person of the same sex, you will be asked to upgrade to a double occupancy rate. If there are two other people of the same sex, you will be asked to upgrade to a triple occupancy rate. Since our retreats are mostly women, this is usually only an issue for men signing up alone.
10. Is there a minimum age to attend?
Yes. All participants must be 21 or over to attend our retreats that include wine tasting, and 18 or over to attend all other retreats.
11. Can I bring pets or animals?
No. Pets are not allowed. The only animals that are allowed are certified service animals, accompanied by a person with a disability. A certificate of service must be provided.
12. Can I have friends or family visit during the retreat?
No. It is not possible to have family members or friends, who are not part of the retreat, attend for part of the retreat. They are welcome to register for the full retreat if they would like to attend.
13. Can I stay extra night(s) before or after the retreat?
Body Flows does not arrange additional nights before or after the retreat. You would need to contact the retreat center directly. That said, most of the retreat centers that we use only allow guests to stay that are part of an organized group or retreat. They are mostly not open to private guests. It's best to check with the retreat center directly.
14. Can I arrive earlier than the scheduled arrival time?
No. It is not possible to arrive before the scheduled arrival time because Body Flows and the retreat center will still be preparing everything and will not be ready to greet you or give you your checkin information, and you will not be allowed to go to your room. Arriving at a Body Flows retreat is similar to arriving at a dinner party where you would not arrive an hour early while the host may be taking a shower, tidying her home or preparing the final touches of the dinner! Our retreats are not at hotels where you can sometimes checkin earlier than their regular checkin time. If you arrive earlier than the scheduled arrival time, you will be asked to leave or wait in the parking lot until the scheduled arrival time. Thank you so much for understanding.
15. Is a Body Flows Retreat similar to a Spa Resort?
No. Our retreats are held at gorgeous and rustic rereat centers in nature. These locations are not hotels nor spa resorts.
16. Is transport to and from the retreat included?
No. We do not provided transport or transport assistance to and from the retreat. We do provide driving directions to the retreat location to all attendees a few weeks prior to the retreat.
17. Is travel insurance required and if so, what insurance company do you recommend?
Travel Insurance is strongly recommended. There are a variety of plans and options with InsureMyTrip. We also recommend including the 'Cancel For Any Reason' clause so that you can cancel for any reason at all, including if you just change your mind. These policies usually need to be purchased within 21 days of the inital trip booking date.
18. Can you coordinate car pooling?
We do not coordinate car pooling. However, if you email us at least 1 week prior to the retreat, we can share your contact details with the other attendees and if they would like to help you out and car pool, they can conact you directly.
19. How do I get to the retreat?
On each retreat registration page, the nearest airports are listed, as well as the address to the retreat center location. Driving directions will be provided a few weeks prior to the retreat. For our Sonoma County retreats, you may fly into SFO, Oakland or Sacramento airports. It is recommended to rent a car at the airport and drive to the retreat center because there is no public transport that takes you directly to the retreat center. Alternatively, you could use the Airporter Express bus from SFO or Oakland airports and get off in Petaluma or at the Sonoma County Airport in Santa Rosa, then get a taxi to the retreat center. You can find the schedule for the Sonoma Airporter Express bus here.
20. How many people usually attend a Body Flows Retreat?
For our Sonoma retreats we often have exclusive use of the ranch and will take 30-45 people. At other locations, the numbers vary from around 15-30 attendees.
21. I'm new to yoga. Will the retreat be suitable for me?
We provide options and modifications for varying abilities and physical limitations, so as long as you are physically healthy and somewhat active, and comfortable modifying as needed, we believe the retreat will be suitable for you. Please note that the classes are mostly vinyasa flow for all levels. If you have any questions about the yoga, please feel free to contact us.
22. Most of the photos on the website are women. Are men allowed?
Yes! Men are allowed at all our retreats that do not specify 'women-only'. The majority of our customers end up being women, hence mostly women in the photos. We do sometimes have couples attend during our longer international retreats and our holiday weekend retreats. Men are always welcome unless the retreat specifically says 'women-only'.
23. What is the difference between a retreat and a workshop?
We like to think of a 'retreat' as being more of an experience, with the goal of shifting a state of being within yourself, by taking time away from your busy day and reflecting inwards. The practices of yoga, meditation, and nature assist in enhancing this retreat experience. A 'workshop' is more of a learning or training session, where you will learn specific tools and tips and receive information that will help you in some way. In a workshop, it's helpful to take notes and use your mind to remember information. At a retreat, we believe it's more important to relax the mind, not take notes, and merely be open and experience 'being in the flow'. Our intention at Body Flows Retreats is to shift your state of being and consciousness by relaxing your mind and thoughts, not load up your mind with more information :)
24. Why does my credit card statement say Tripaneer or BookYogaRetreats and not Body Flows?
If your credit card statement says BookYogaRetreats or Tripaneer, then it's because you decided to book a Body Flows Retreat through the booking agent BookYogaRetreats or Tripaneer! They are similar to hotels.com, cheaptickets.com, expedia.com etc. They take your payment, then confirm the booking with our business and then release the funds to us.
25. Why did I pay through BookYogaRetreats and complete a registration form through WeTravel?
BookYogaRetreats are a booking agent, similar to hotels.com, booking.com, expedia.com, cheaptickets.com etc. Body Flows is the business providing the services (similar to the hotel, airline or car rental company in those examples). We us the system WeTravel to take payment and registration information for all our Body Flows retreats. We love WeTravel because they make registering for a retreat super easy and seamless for the attendee (you!) and they make gathering personal information and tracking attendees super easy and seamless for our business. You can think of WeTravel being similar to PayPal or any other payment system, plus they give us the ability to add a custom form with questions we require to be completed prior to the retreat.
For any further questions, please email us via our contact page.